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RETURN POLICY
Doctors Health
Supplement s will accept returns within 30 days of receipt subject to the following
terms and conditions; If, within 30 days, you are not completely satisfied with
your purchase, please contact Solutions For Healthy Living for a Return
Authorization (RA) number. No return can be accepted without our prior
authorization - Unauthorized returns will be refused by our Receiving
Department. Customer is responsible for both actual outbound and return shipping
and handling charges. Once we receive an authorized return, a store credit,
which can be used in any of our online stores, will be issued for the actual
cost of product minus shipping and handling costs.
Custom Orders
There is no refund or exchange on any custom orders including, but not limited to, custom length cuts. special made items and special order items not normally carried in our warehouse.
Return Policy
Exceptions
WATER
PRODUCTS - Water filtration products or any products that utilize
water are not returnable if used. This includes shower filters, water filters,
humidifiers, dehumidifiers, vapor steam cleaners, etc.
VACUUM
CLEANERS AND AIR CLEANERS - Any air cleaner or vacuum cleaner returned
within 30 days from shipment date. If returned, store credit will be issued for
actual cost of product minus actual shipping and handling costs. If returned
vacuum or air cleaner shows any signs of careless, excessive, intentional or
commercial use or abuse (such as carbon filters, replacement pads or ozone
plates loaded with excessive amounts smoke, chemicals, etc.), the unit is
non-returnable.
ALL IQAIR
PRODUCTS - (Including, but not limited to, IQAir
HealthPro, IQAir
HealthPro Plus, IQAir Multi-Gas units.) Any IQAir products returned can be
returned within 30 days of shipment. When returned, a store credit will be
issued for actual cost of product minus actual shipping and handling
costs.
UN-USED VAPOR
STEAM CLEANERS – Any returned un-used vapor steam cleaners can be returned
within 30 days. When returned, a store credit will be issued for actual cost of
product minus actual shipping and handling costs. (Used vapor steam cleaners are
not returnable.)
FILTERS/CARTRIDGES
– Only new, un-opened replacement filters may be
returned within 30 days for store credit.
BEDDING
- Due to health regulations, we have had to develop a no
returns policy on bedding. The only exceptions would be in the unlikely event of
manufacturer's defects (this would be replaceable under our warranty program) or
our shipping error (we will reship the product). So please make sure that you
want the product before ordering it. For Magnetic Mattress Products, see the
warranty/satisfaction policy at www.magneticmattresses.com.
JUICERS
- Only new, un-used juicers may be returned within 15 days.
Juicers are not returnable if used. When returned, a store credit will be issued
for actual cost of product minus actual shipping, handling and outbound freight
costs.
WHOLE HOUSE
WATER FILTERS, CENTRAL AIR CLEANERS AND COMMERCIAL AIR CLEANERS
- Due to
the high shipping cost of these items, any returned whole house water filter,
central air cleaner or commercial air cleaner is returnable within 30 days of
shipment date. When returned, a store credit will be issued for actual cost of
product minus actual shipping, handling and outbound freight
costs.
SPECIAL ORDER
ITEMS - Special Order Items are non returnable.
ITEMS PURCHASE
WITH STORE CREDIT - Items purchased with store credit are non
returnable. |
